[IASHRM] Implementation of Bi-Lingual Support

[Russ Curry]

We are starting to look into how we can formally offer Spanish speaking
support to our customers. So far we have been winging it with a couple
of our Spanish speaking employees. I know there are many variables to
consider. It is an extra challenge for us because we have numerous
departments that use varying methods for interaction with the customer.

 

Input from anyone who has gone through this process would be
appreciated.

 

Thanks,

 

Russ Curry

 

Russ Curry, PHR

Director of Human Resources

West Music

1212 5th St.

Coralville, IA 52241

Phone: 319-351-2000 x108

Fax: 319-351-0479

Email: rcurry at westmusic.com

Web: westmusic.com

 



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